Data requests and account deletion

Request deletion of your Glozza account, correction of personal information, or a copy of your stored data.

Delete your account in the app

Open Settings and choose Delete account. Follow the confirmation steps to delete your account and associated server data.

Request help with deletion

If you cannot access the app, email us from the address linked to your Glozza account with the subject “Delete my Glozza account.” We may ask you to verify ownership to prevent someone else from deleting your account.

What the request covers

A full account-deletion request covers your account, stored profile and learning progress, saved conversations and review items, voice profiles and their measurements, and associated personal data in our systems. Please say if you want to remove only specific information instead.

We will acknowledge your request, explain any verification needed, and confirm the outcome. Some information may need to remain for legal, security, or dispute-resolution reasons; we will explain applicable exceptions. Backup copies and technical logs may not be removed immediately.

Data on your iPhone

Local recordings, preferences, and caches are separate from your server account. Deleting the app removes its local app data; offloading the app may preserve it. Uninstalling alone does not delete your Glozza account or server records.

Other data requests

To request a copy, a correction, or information about processing, email us with the details of your request. Do not include passwords or unnecessary sensitive information.

Read our privacy policy for details about storage and service providers.